Appointments

Surgery times are by appointment. This is to reduce waiting times in the surgery. An appointment can be made by calling in or ringing the appropriate surgery. We will always do our best to see you on the day you request.

Review appointment/consultations are automatically sent on an appropriate recall basis.

Telephone Advice

A doctor is usually available between 10.30 am and 11.00 am for telephone advice each weekday. The practice nurse is available during various times of the day but is generally obtainable between 2.30 pm and 3.00 pm each weekday.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.  If you sign up to our TEXT MESSAGING service you can cancel your appointment by text.

Online Booking

If you are registered for access to Online services you can also book and cancel  appointments online: SystmOnline Login

Home Visits

The doctor will visit you at home if you are unfit to travel to the surgery. Please try to call before 10:00 am so that the doctor can plan his rounds. It would be greatly appreciated if you could come to the surgery whenever possible as the doctor can see three or four patients at the surgery in the same time it takes to make one home visit.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

IF YOU CANNOT ATTEND YOUR APPOINTMENT OR NO LONGER NEED IT PLEASE CANCEL IT

If you are registered for ONLINE SERVICES you can cancel your appointment from your account.  Alternatively please telephone the surgery and we will cancel the appointment for you.

CANCEL YOUR APPOINTMENT BY TEXT - if you complete our consent form to receive SMS and email messages we can update your patient record so you can send a simple text message to cancel appointments, and to also receive appointment confirmations and reminders.