Appointments

Surgery times are by appointment. This is to reduce waiting times in the surgery. An appointment can be made by calling in or ringing the appropriate surgery. We will always do our best to see you on the day you request.

Review appointment/consultations are automatically sent on an appropriate recall basis.

Telephone Advice

A doctor is usually available between 10.30 am and 11.00 am for telephone advice each weekday. The practice nurse is available during various times of the day but is generally obtainable between 2.30 pm and 3.00 pm each weekday.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.  If you have provided us with a mobile number you will be able to cancel your appointment by TEXT MESSAGE.

Online Booking

If you are registered for access to Online services you can also book and cancel  appointments online: SystmOnline Login

New FREE NHS App

If you’re a patient at our practice you can now use the new NHS APP

A simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

If you already use SystmOnline you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Home Visits

The doctor will visit you at home if you are unfit to travel to the surgery. Please try to call before 10:00 am so that the doctor can plan his rounds. It would be greatly appreciated if you could come to the surgery whenever possible as the doctor can see three or four patients at the surgery in the same time it takes to make one home visit.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

IF YOU CANNOT ATTEND YOUR APPOINTMENT OR NO LONGER NEED IT PLEASE CANCEL IT

Please telephone the surgery as soon as possible to cancel your appointment so it can be made available for another patient.

If you are registered for ONLINE SERVICES you can cancel your appointment from your account. 

CANCEL YOUR APPOINTMENT BY TEXT - if you have provided us with a MOBILE telephone number you will automatically be set up to receive appointment text messages and reminder.  You will be able send us a simple text message to cancel appointments when you have received your confirmation/ reminder text.