This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Online Services

eConsult

GP Online

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

If you want to register for GP online services you will need to fill out a form at the practice and show two forms of ID one of which should have a photo (such as a UK passport or driving licence) and the other should have your address (such as a council tax bill). If you don’t have photo ID or anything with your address on it, it doesn’t mean you will not be able to use online services, our practice staff may be able to help. 

Please read the Trent Valley Surgery information leaflet below regarding access to your online medical record.  You can also download an online access application form and bring it into the surgery with your ID:

TVS Online Records Leaflet

Application for Online Access

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record

                                                Welcome to Trent Valley Surgery 

We are now operating a total triage system due to the current Coronavirus outbreak and have changed the way we make appointments. Any patients requiring a face to face appointment will be triaged and screened via telephone usually in the morning. If a face to face appointment is necessary this will be arranged for the afternoon. 

We are now using QDoctor which is a video consultation system which the clinician will suggest if they deem necessary during the telephone consultation. Please click here for more information on how the QDoctor system works.

We would like to thank all of our patients for their understanding and continuing support through this difficult time. 


DISPENSARY INFORMATION

PLEASE DO NOT ATTEND THE SURGERY UNLESS ABSOLUTELY NECESSARY.

DUE TO STAFF SHORTAGES AND ISSUES WITH OBTAINING CERTAIN MEDICATIONS THE COLLECTION TIME FOR PRESCRIPTIONS IS NOW 5 WORKING DAYS. WE ARE ALSO REDUCING PRESCRIPTION COLLECTION TIMES FOR BOTH SITES. TIMES ARE AS FOLLOWS...

TORKSEY 11AM-1PM MON-FRI

SAXILBY 11AM-1PM & 4PM-6PM MON-FRI

PLEASE NOTE 

We cannot supply more than 28 days of medication.
We cannot put through orders more than a week early.
Anyone going away to self isolate - they will have to register temporarily where they are staying, we can still only supply one month.

We are unfortunately having to temporarily close our Torksey Branch. This closure will be in effect from Monday 23rd March. It will remain open for people to collect their medication ONLY. Please use the letter box for prescription orders which will still be processed the same way and ready within 48 hours of issuing your request.

                                   


ONLINE SERVICES

During the current coronavirus we advise you set up online access for ordering of your medication to save you coming to the surgery. If you would like to sign-up to our online services to be able to order your medication online, book appointments and receive SMS text messages please click HERE for further details.

If you have already registered click here to access SystmOnline.

SystmOnline is ONLY available from within the UK. You cannot access SystmOnline from abroad.

(Site updated 01/06/2020)

Contact Details

Trent Valley Surgery

Contact Telephone

01522 263444
111

Main Street

Contact Telephone

01427 718469
111
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website