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Repeat Prescriptions

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TEMPORARY PHARMACY OPENING TIMES FOR COLLECTION ARE AS FOLLOWS

SAXILBY

MON -FRI 11am - 1pm & 4pm - 6pm

TORKSEY

MON - FRI 11am - 1pm (until Fri 24th July)

Currently the turn around for collection is 5 working days.

PATIENT NOTICE - TORKSEY DISPENSARY
As of Friday 24th July Torksey Dispensary will no longer be open for collections. We will be commencing a FREE DELIVERY service on THURSDAY 30TH JULY 2020.
Deliveries will be ONLY THURSDAYS EVERY WEEK.
Torksey village will be in the MORNING (including Little London/Torksey Lock/Outskirts of Torksey)
The Elms will be in the AFTERNOON
To be included in the Thursday delivery you MUST have your repeat slips posted at Torksey Surgery, ordered online or The Elms red box NO LATER than 2PM the previous Friday. EG. to be included in Thursday 30th July delivery you MUST have your slips in by 2pm on Friday 24th July.
You MUST be home to receive your delivery, we cannot leave medication anywhere or post it.
If you do not wish to have your medication delivered please inform the dispensary team to opt out of this service. You will need to collect from SAXILBY if this is the case.
If you have any further queries please contact Donna Allen - Dispensary Manager. Many Thanks, Trent Valley Surgery

TELEPHONE QUERIES

As of Monday 3rd February 2020 Dispensary phone lines will only be open for queries between 2pm - 5pm. 

PLEASE NOTE IF ORDERED ON A FRIDAY YOUR NEXT COLLECTION WILL BE WEDNESDAY. WE DO NOT PROCESS PRESCRIPTIONS OVER THE WEEKEND.

We do not take telephone requests for repeat prescriptions.

There are post boxes internally at Torksey and Saxilby Surgeries.

Alternatively, requests can be faxed, posted to the surgery or ordered online via the link at the top of this page. Please ring reception for more details on how to obtain your unique password.

Please ensure you only order what you NEED.  Medication waste costs the NHS approximately £300 MILLION a year.

Dispensing

If you are a patient on our dispensing list i.e. you live more than 1 mile from your nearest pharmacy you can collect your prescribed medication from the surgery. However, if you live less than 1 mile from the nearest pharmacy the rules do not allow us to dispense your medicines and you will have to get your medicines from a chemist. We can arrange for prescriptions to be sent to a chemist of your choice i.e. Skellingthorpe, Saxilby etc. Please note it is your responsibility to indicate where you would like to collect your medication.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.


PRESCRIPTION EXEMPTION CHECKER

Many of us assume that we are entitled to FREE prescriptions, but getting it wrong could cost you. A new campaign from NHS England and NHS Business Service Authority aims to help people understand if they are entitled to FREE prescriptions and how to claim correctly to avoid penalty charge notices of up to £100.

All you need to do is visit www.nhs.uk/checkbeforeyoutick to use the eligibility checker. Answering a few simple questions will help you understand if you can tick the box for a free prescription, and what you proof you need to show your pharmacists when you're collecting your prescription, or when it's being delivered to you.

If you are NOT entitled to FREE prescriptions, there's other financial help available such as the NHS Low Income Scheme and NHS Prepayment Certificates. To find out more, visit www.nhs.uk/healthcosts.

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